Terms of Service

Last updated: September 30, 2026

These Terms govern your use of Property Launch AI (the “Service”), operated by RB Promotions (“we”, “us”). By creating an account or using the Service you agree to these Terms. If you use the Service for a brokerage or team, you confirm you're allowed to accept these Terms for them.

1. What the Service does

Property Launch AI turns listing information you provide or link to into marketing materials: social posts, Stories, flyers, carousels, Reel videos, captions and email copy. It can also post or schedule that content to social accounts you connect.

2. AI-generated content — please review it

We use artificial intelligence (currently Claude, by Anthropic) to read listing pages, review photos, write copy and design graphics. AI can make mistakes: it can misread a price, describe a feature that isn't there, or pick an unflattering photo. You are responsible for reviewing everything before you publish it, including accuracy, Fair Housing compliance, MLS rules, state advertising and license-disclosure rules, and your brokerage's policies. Don't use the Service as your only compliance check.

3. Your account

Give accurate information, keep your password private and tell us if you think your account has been accessed without permission. You're responsible for activity on your account. Free accounts may need to confirm their email address before creating listings. One free account per person — creating extra accounts to get more free listings may lead to those accounts being closed.

4. Your content

You keep ownership of what you upload or link to — listing details, photos, logos, headshots and text. You confirm you have the right to use it for marketing, including permission from the listing broker, seller and photographer where required. You give us a limited license to store, process and display your content only to run the Service for you (for example, to send photos to our AI provider for analysis or to a social network you choose to post to). Marketing materials the Service makes for you are yours to use.

5. Connected social accounts

If you connect Instagram, Facebook or TikTok, you authorize us to publish the posts you choose — immediately or at the time you schedule — on your behalf, using the permissions you grant on that platform. We never see your social-media passwords. You can disconnect at any time in Settings → Social accounts or from the platform's own settings. Your use of each platform is also governed by that platform's terms (Meta, TikTok). We aren't responsible if a platform changes, limits or rejects a post, removes content, or restricts your account.

6. Teams

On the Pro plan, the account owner can invite agents to a team. Team members use the owner's plan and shared monthly listings, and graphics may use the team's brokerage branding. The owner is responsible for billing and can remove members at any time. Members keep their own listings if they leave.

7. Plans, billing and cancellation

Paid plans are billed in advance, monthly or yearly, through Stripe, and renew automatically until cancelled. Yearly plans are charged once for 12 months at the discounted yearly price. Monthly listing allowances reset each calendar month (paid plans) or on a rolling 7-day basis (Free) and don't roll over. You can cancel any time from Plan & billing → Manage billing; you keep access until the end of the period you've paid for. We may change prices with at least 30 days' notice before your next renewal.

8. Refunds

• New subscriptions: if Property Launch isn't for you, email us within 7 days of your first payment and we'll refund it in full.
• Yearly plans: cancel within 14 days of a yearly charge (new or renewal) for a full refund.
• Otherwise, payments aren't refundable and cancelling stops future renewals — you keep access until your paid period ends.
• If something on our side stopped the Service from working for you, contact us and we'll make it right with a refund or bonus credits.
• Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days. Where the law gives you more rights, those apply.

9. Acceptable use

Don't use the Service to create misleading, discriminatory or unlawful advertising; to market property you're not authorized to market; to infringe anyone's copyright, trademark or privacy; to send spam; or to overload, scrape, reverse-engineer or get around the limits of the Service. We may suspend accounts that break these rules.

10. Ending your account

You can delete your account any time in Settings → Privacy & data; this permanently deletes your listings, designs, branding and connected accounts (see our Privacy Policy). Cancel any paid subscription first. We may suspend or close accounts that violate these Terms, with notice where reasonable.

11. Disclaimers and limits of liability

The Service is provided “as is” and “as available”. We don't guarantee it will be uninterrupted or error-free, or that AI output will be accurate. To the maximum extent the law allows, we aren't liable for indirect or consequential losses (such as lost commissions or deals), and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

12. Changes

We may update these Terms as the Service changes. For material changes we'll tell you by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated Terms.

13. Contact

Questions or refund requests: our support team (reply to any email from us).